Google Play Policy Compliant • 2026 Edition

Privacy Policy & User Data Safety

This document outlines how EduStar LMS (Package: com.edustar.app) collects, protects, encrypts, and handles your data, along with comprehensive steps for account deletion.

📅 Effective Date: October 19, 2026 🏢 Developer: Ibne360 / EduStar Platform 📱 App: EduStar LMS
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1. Overview & Commitment to Privacy

Welcome to EduStar LMS. We are deeply committed to respecting and protecting the privacy of our learners, educators, and visitors. This Privacy Policy governs your use of the EduStar Android application (com.edustar.app) and our integrated cloud educational services.

By using EduStar, you agree to the collection and use of information in accordance with this policy. We do not sell your personal data to third parties, advertising networks, or data brokers.

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2. Data Collection, Usage & Encryption

In strict compliance with the Google Play Data Safety declaration, EduStar collects only the necessary data required to provide a seamless learning experience:

Data Type Specific Data Collected Purpose & Handling Encryption
Personal Info Full Name, Email Address, User ID, Profile Avatar Account creation, user authentication, ranking, profile customization Encrypted in Transit (TLS)
Educational Progress Enrolled Course IDs, Lesson Completion Progress, Star Wallet balance Tracking course progress and video playback speed Encrypted in Transit (TLS)
Financial Info Google Play Purchase Order IDs (GPA numbers), Star Coin transactions Credit purchased Stars and fraud prevention Google Encrypted / Server Verified
User Interactions Comments on community posts, Star gift messages Community interaction and instructor feedback Encrypted in Transit (TLS)

Encryption in Transit

All data transmitted between the EduStar Android application, Google Cloud servers, and Cloud Firestore is encrypted in transit using industry-standard Transport Layer Security (TLS 1.3 / HTTPS) protocols.

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3. Google Play In-App Billing Policy

EduStar offers optional digital consumable goods (Star Packages) allowing learners to unlock premium courses and send educational gifts.

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4. Account & Data Deletion Policy (Google Play Compliant)

EduStar respects your right to be forgotten. In accordance with Google Play's Account Deletion Policy, users can request the complete and permanent deletion of their account and all associated personal data at any time.

Option A: How to Request Deletion In-App (Recommended)

1
Open Profile Tab
Launch EduStar app and tap the Me tab on the bottom navigation bar.
2
Open Settings
Tap the ⚙️ Settings icon located on the top floating bar.
3
Request Deletion
Under the Account card, select Request Account Deletion or email our support desk.

Option B: Request Deletion via Web Form

If you have uninstalled the app or cannot sign in, submit your account deletion request directly using the secure web form below:

✅ Request Submitted Successfully!
Your account deletion request has been queued. Our verification team will verify ownership and permanently purge your account records, enrolled courses, and personal data within 7 business days. A confirmation email will be sent to your registered address.

Data Retention and Deletion Timeline

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5. Third-Party Service Providers

To deliver high-performance LMS infrastructure, EduStar utilizes trusted cloud service partners that adhere to strict data privacy standards:

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6. Contact Us & Data Protection Officer

If you have any questions, inquiries, or requests regarding this Privacy Policy or your personal data, please contact our administrative team:

Organization: EduStar Platform (Ibne360)

Support Email: support@edustar.app

Developer Email: moinalfateh@gmail.com

Application Package: com.edustar.app